These are our own general Terms & Conditions, which covers general payment and booking terms.
The prices of Apartments and Hotel Rooms will be quoted in United Stats Dollars It will not include any taxes, surcharges or amenities. Payments must be made in United Stats Dollars.
Rates are based on nightly and/or seven-night stay; however the Apartments/Hotel Rooms can be pro-rated for shorter and longer stays. Prices may be subject to currency fluctuation, however, when accommodation has been paid in full, there will be no increase.
A valid credit card must be provided on booking. Credit cards are subject to a 2.5% processing fee, depending on card. Bank transfers are subject to a 35 GBP administration charge, 28 prior to arrival.
Prices are subject to change without prior notice.
Check-in- 3pm
Check-out 12:00pm
Check in requirements: Government issued photo ID will be asked to be displayed at Check In. This ID should correspond to the name on the reservation.
Should guests require an early or immediate check-in on arrival, it is recommended that reservations are made from the previous night.
Please note that in case a guest has not vacated the reserved property by check out time, a 'Late Check Out' fee will be charged without prior notice.
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A confirmation is automatically emailed upon receipt of the advance payment and credit card details.
The booking cannot be guaranteed until credit card has been authorized. Sunsetcaribbean.com cannot be found liable if a client does not receive a confirmation due to IT issues, i.e. - client supplying wrong email address or full mailboxes.
In case client did not receive a confirmation 24 hours after the booking has been made, it will be the responsibility of the client to contact sunsetcaribbean.com to receive an update on the status of his or hers reservation.
If you want to cancel your booking, you must do so by email to sales@sunsetcaribbean.com.
Cancellations done by phone will not be accepted.
We cannot guarantee that any requests for amendments or changes in dates will be satisfied without cost.
Refunds may take up to 21 working days, due to financial authorizations.
Cancellations are subject to a fee of $100.
In the event of cancellation after your booking has been accepted by us, then we impose the following charges:
Outside 48 hours prior to arrival: Refund of the full payment less $100 cancellation fee.
Cancellation within 48 hours or cancellation on day of arrival before 14:00 (by local time): 2 nights room & tax will be charged.
In case guest did not arrive to property during arrival date: Will
be regarded as a 'no-show'. Guest will be charged for the first 2 nights and
reservation will be cancelled by 12:00 day after arrival (according to local
time).
Early check out: If clients requests to check out early, we will require a 72 hours notice. You will be charged for the full price of the night following your check-out request.
*- Please note that the cancellation email must be received more
than 72 hours prior to check in time (according to local time at accommodation)
In the unlikely event that we cannot provide the booked accommodation,
due to unforeseen occurrences we will try and relocate your property booking to
another property. Sunsetcaribbean.com takes every precaution to ensure
properties are professionally managed so that any such occurrence is extremely
rare. Sunsetcaribbean.com shall have no liability in respect of any other
costs, losses or damages existing out of or in connection
with relocation of accommodation since such relocation is outside Sunsetcaribbean.com
control.
We reserve the right to amend prices or to change accommodation without
notice due to circumstances beyond our control. Sunsetcaribbean.com takes all
reasonable care to ensure that the information supplied on the website is
accurate, however, we cannot guarantee its accuracy and we reserve the right to
change this information at any time. Property information including, but
without limitation, property details, photographs, virtual tours and/or floor
plans is intended as a guidance only and should not be construed as statements
of fact.
Sunsetcaribbean.com makes no representations or warranties of any kind
with respect to the website or the content contained on it, including any text,
graphic, advertisement, link or other item.
Furthermore, Sunsetcaribbean.com nor any contributor to its website make
any representation or gives any warranty, condition, undertaking or term either
expressed or implied as to the condition, quality, performance, accuracy for
purpose of the content contained on the website or that such content will be
accurate, up to date, uninterrupted or error free.
Save in respect of liability for death or personal injury arising out of
negligence or for fraudulent misrepresentation, we and all contributors to the
website hereby disclaim to the fullest extent permitted by law all liability
for any loss or damage including any consequential or indirect loss or damage
incur red by the guest, whether arising in contract or otherwise.
Sunsetcaribbean.com will not be held responsible in any way for loss
and/or damage to any personal belongings at the apartment or hotel room nor
will it be li able for the acts or defaults caused by
third parties. Guests are advised to ensure their own insurance policies to
cover loss or damage to personal property during their stay.
Sunsetcaribbean.com reserve the right to terminate with immediate effect,
any agreements with parties resident in officiated properties in the event of
conduct deemed as anti-social, immoral, improper, or illegal. Remittance will
not be offered in any such event. Legal action will be taken where necessary.
Investigation of such matters will be conducted on an individual basis.